Te99 Terms and Conditions —
Your Rights and Responsibilities

By accessing the te99 website, you confirm that you have read, understood, and fully accepted these Terms and Conditions. te99 is an internationally licensed online gaming platform providing entertainment and gaming services.

These Terms and Conditions constitute a legally binding agreement between you and te99. If you disagree with any part of these terms, please refrain from using the platform.

To use te99's services, users must meet the following basic requirements:

• Must be 18 years of age or older
• Online gaming must be legal in the country from which access is made
• All information provided must be fully accurate and truthful
• Each individual may operate one account only
• Users are solely responsible for the security of their own account

When registering an account at te99, you must provide accurate and complete information. Accounts created with false information may be cancelled at any time, and all balances in such accounts will be forfeited.

You will need to provide the following at the time of registration:

• Full Name (as per National ID)
• Active mobile number
• Date of birth (for age verification)
• Valid email address
• Preferred payment method details

As part of KYC (Know Your Customer) verification, te99 may request a copy of your National ID, passport, or birth registration certificate at any time. Withdrawal requests may not be processed until verification is complete.

The following rules apply to all transactions at te99. For any payment-related issues, please contact our support team.

Withdrawals can only be made to the same payment method used for the deposit. If you need to withdraw to a different method, please contact support in advance.

Te99 offers a range of bonuses — welcome bonuses, reload bonuses, cashback, and special event bonuses. Each bonus has its own terms and conditions that must be read before claiming.

General bonus rules:

• Bonus funds cannot be withdrawn directly; the specified wagering requirements must be met first
• Wagering requirements are typically 20 to 35 times the bonus amount
• Every bonus has an expiry date; any unused bonus will be cancelled once it expires
• Multiple bonuses cannot be active at the same time unless explicitly stated otherwise
• Certain game restrictions may apply when using bonuses; see the Promotions Page for details
• Te99 reserves the right to modify or cancel any bonus offer

All gaming activities on te99 adhere to international fair gaming standards. Our game providers are independently audited and RNG (Random Number Generator) certified.

For Sports Betting:

• All bets are final; once confirmed, they cannot be cancelled
• If an event is cancelled or postponed, bets are generally refunded
• Te99 reserves the right to void bets if evidence of match irregularities is found
• A slight time difference may occur in live betting; bets cancelled due to technical errors will be considered void

For casino and slots games:

• Minimum and maximum bet limits are set for all games
• If any round is cancelled due to a technical error, the wager will be refunded
• Game rules and pay tables are always available within the game interface

Te99 is committed to maintaining a fair and safe gaming environment. The following activities are strictly prohibited and will result in immediate account termination if detected:

• Operating multiple accounts under the same identity (multi-accounting)
• Bonus abuse or bonus hunting
• Use of fraudulent software, bots, or automation tools
• Money laundering or transactions involving illegal funds
• Unauthorized access to another user's account
• Intentionally exploiting system errors or bugs
• Creating an account using a false identity or forged documents

Te99 reserves the right to temporarily or permanently suspend any account under the following circumstances:

• If these Terms and Conditions are violated
• If identity verification fails or is delayed
• If unusual or suspicious transaction activity is detected
• At the user's own request (self-exclusion)
• Upon instruction from a court or regulatory authority

Users may request to close their account at any time. An opportunity to withdraw any valid balance will be provided before the account is closed.

Te99 takes the protection of your personal information seriously. All data is collected, stored, and used in accordance with our Privacy Policy.

We use your information to:

• For account verification and management
• For payment processing and fraud prevention
• To provide customer support services
• To meet legal and regulatory obligations
• To provide personalised offers and promotions (subject to your consent)

Your information is never sold to third parties. Data may only be shared where necessary for payment processing or legal compliance. For more details, please see our Privacy Policy Read.

Te99 believes gaming should be a source of entertainment, and we are committed to ensuring it does not negatively impact anyone's life. Our responsible gaming policy helps users build healthy gaming habits.

Responsible gaming tools available at te99:

• Option to set deposit limits (daily, weekly, monthly)
• Option to set betting limits
• Option to voluntarily lock your account for a set period of time
• Permanent self-exclusion option
• Gaming time tracking and reminders

Keeping those under 18 away from gaming is every parent's responsibility. If there are minors in your household, please enable parental controls on your devices.

Te99 may update these Terms and Conditions at any time based on business needs, legal changes, or regulatory requirements. Users will be notified as far in advance as possible of any significant changes.

How to stay updated on changes:

• Check the "Last Updated" date at the top of this page
• Notifications of important changes are sent to your registered email address
• Notifications may be shown upon logging into the platform

These Terms and Conditions are available in both English and Bengali. In the event of any interpretive conflict, the English version shall prevail. Any disputes will be resolved through international arbitration.